TY  - BOOK
AU  - Moore,Christopher W.
TI  - The Mediation Process :Practical Strategies for Resolving Conflict /  (Acc. 5099): practical strategies for resolving conflict 
SN  - 0787902489 (cloth : acidfree paper)
U1  - 303.6 MOO 20
PY  - 1996///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Mediation
KW  - Conflict management
ER  -