TY - BOOK AU - Mayer,Bernard S. TI - The Dynamics of Conflict Resolution : a practitioner's guide / (Acc. 5094): a practitioner's guide SN - 078795019X (hard : alk. paper) U1 - 303.6 MAY 21 PY - 2000/// CY - San Francisco PB - Jossey-Bass Publishers KW - Interpersonal conflict KW - Conflict (Psychology) KW - Conflict management KW - Negotiation KW - Problem solving ER -