TY  - BOOK
AU  - Stowell, Daniel M 
TI  - Sales, marketing, and continuous improvement : : six best practices to achieve revenue growth and increase customer loyalty 
SN  - 9780787908577
U1  - 658.8 STO 
PY  - 1997///
CY  - United States of America : 
PB  - Jossey-Bass Publishers
N1  - Includes references and index
ER  -